Thursday 20 October 2016

Attitude Adjustment


It’s often easy to forget my efforts to be Zen in the workplace. I work for government, after all, and if ever a system was designed to drive its employees crazy, government at pretty much every level (municipal, provincial or federal) is it.

The latest WTF? initiative saw the removal of everyone’s deskside garbage cans. The powers above insist that it’s an eco-friendly policy to centralize the office refuse location, but what it means is that, rather than continue with twice-weekly janitorial service, everyone from administrative clerks to executive directors is responsible for transporting their candy wrappers and apple cores to the kitchen (happily—for me—located next to my office).

Anyway, to appease the disgruntled rabble, our branch executive went the extra mile to source inexpensive little desktop bins for everyone on the floor, and the unfortunate employee tasked with distribution found herself faced with the same stupid joke from every workstation she visited.

Including mine.

So when I happened on her in tears later that day, I was appalled that my poor attitude had contributed to making her job harder. She reminded me that I am not responsible for how someone reacts to a comment, and I agree, but it didn’t stop me from regretting my part in the overall drama. It wasn’t her fault that we lost our garbage pickup; she was simply given the impossible job of trying to make it better and nobody, not even I, appreciated her effort.

I thought about it for a couple of days before I worked up the courage to stop by her office and thank her, not for the tiny Starbucks trash bin, but for the gift of witnessing her tears. She started to protest, but I held up a hand to stop her:

“It is never my intention to upset anyone,” I said, “but I realized after the other day that I was taking it all too seriously and my attitude was causing you—who least deserve it—pain. Without that ‘aha’ moment, I’d still be acting like a ratbag, so thank you for allowing me to learn from this experience.”

We all but hugged (neither of us is comfy with raw emotion, especially in the workplace), and we’re back on solid ground. My stuffie, Isbjorn, has appropriated my trash cup for himself, and I am resolved to think twice before the next senseless policy is allowed to alter my attitude with the people I value most.

Wish me luck!

Isbjorn set for winter hibernation

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